Payment Policy

Last updated: September 4, 2026

This Payment Policy explains how payments are displayed, authorized, processed, and refunded for purchases made through maxbytetime.com.

1. Accepted Payment Methods

We accept Visa, Mastercard, American Express, and PayPal where available. Additional methods may be offered through our ShopPlus checkout depending on your country, currency, device, and payment-provider availability. The methods displayed at checkout are the methods currently available for your order.

2. Currency and Final Amount

Product prices, order currency, discounts, shipping charges, and any taxes collected by us are shown before you submit payment. If your account is denominated in another currency, your bank or payment provider determines the conversion rate and may charge a foreign-transaction or conversion fee. Those fees are not collected or controlled by MaxByteTime LLC.

3. Authorization and Capture

When an order is submitted, your payment provider may authorize, reserve, or charge the displayed amount. A pending authorization is not necessarily a completed charge and may remain visible until your provider releases it. Depending on the payment method, funds may be captured at checkout, when the order is accepted, or when processing begins.

4. Order Confirmation and Acceptance

An automated order confirmation acknowledges that we received the order; it does not guarantee acceptance. We may request additional verification or cancel an order because payment cannot be verified, the item is unavailable, pricing is incorrect, the transaction appears unauthorized or fraudulent, or fulfillment is restricted. If we cancel a paid order, the eligible amount will be released or refunded to the original payment method.

5. Payment Verification

To protect customers and our business, we or our providers may verify billing information, device and transaction signals, account ownership, or delivery details. We may contact you using the information provided with the order. Failure to provide reasonable verification may delay or cancel an order. Never send a complete card number, card security code, password, or one-time authentication code by email.

6. Failed, Declined, or Duplicate Payments

If payment is declined, confirm that the billing address and payment information are correct and contact your bank or payment provider. We normally cannot see the specific reason for a decline. If you believe you were charged more than once, first distinguish completed charges from pending authorizations, then contact us with the order number and non-sensitive transaction details. Do not email complete card information.

7. Taxes, Duties, and Import Charges

Taxes collected by us, if any, are shown at checkout. International deliveries may also incur customs duties, import taxes, brokerage fees, or handling charges imposed after shipment. Unless checkout expressly states otherwise, those destination charges are the customer’s responsibility and are governed by our Shipping Policy.

8. Payment Security

Payments are processed through third-party payment providers using their secure systems. ShopPlus provides ecommerce checkout infrastructure, while the applicable payment provider processes payment credentials. MaxByteTime LLC does not receive or store your complete card number. No online transaction system is completely risk-free, so please protect your device and account credentials.

9. Refunds

Approved refunds are issued to the original payment method and in the original transaction currency where possible. We cannot normally redirect a refund to a different card, account, or person. After we issue it, the bank or provider may require additional time to post the credit. Eligibility, inspection, and processing rules are described in our Return & Exchanges Policy.

10. Chargebacks and Payment Disputes

If you do not recognize a charge or have an order concern, contact us first so we can investigate. Filing a chargeback does not automatically cancel an order or return obligation. We may provide order, delivery, communication, and transaction records to the payment provider when responding to a dispute, as permitted by law.

11. Payment Information Changes

For security reasons, we cannot add funds to an order by asking you to send card details by email. If a payment change is required, we may cancel the unprocessed order so you can place a new one, or provide another secure checkout method.

12. Contact

For payment questions, email support@maxbytetime.com or call +1 (307) 357-8605. Include your order number, payment date, amount, and payment method, but never send complete card credentials.